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Internet Privacy Policy
YOUR CONSENT
By using this site, you are accepting the practices described in this Privacy Policy. If we decide to change our
privacy policy, we will post those changes on this page so
that you are always aware of what information we collect, how
we use it, and under what circumstances we disclose it.
COMMITMENT TO
YOUR PRIVACY
Your privacy on the Internet is of the utmost
importance to us. At Horse Health USA, we want to make your experience
online satisfying and safe.
Because
we gather certain types of information about our users, we
feel you should fully understand the terms and conditions
surrounding the capture and use of that information. This
privacy statement discloses what information we gather and how
we use it.
INFORMATION
HORSE HEALTH USA GATHERS AND TRACKS
Horse Health USA
gathers two types of information about users:
-
Information
that we ask users to provide through voluntary
submissions which allow us to enhance user experience, complete an order or follow up after
a visit or sale. These submissions include information needed to receive
our email specials mailings, complete an order, confirm an order, receive an answer to a question, make a catalog request,
to refer a friend to our site or
participate in polls and surveys.
-
Information
Horse Health USA gathers through aggregated tracking information
derived mainly by tallying page views throughout our
sites. This information allows us to better tailor our
content, product selection and product presentation to customer needs and wants.
USAGE TRACKING
Horse Health USA
tracks user traffic patterns throughout our site.
However, we do not correlate this information with data about
individual users. Horse Health USA does break down overall usage
statistics according to a user's domain name, browser type,
and MIME type by reading this information from the browser
string (information contained in every user's browser).
Horse Health USA
sometimes tracks and catalogs the search terms that users
enter in our Search function, but this tracking is never
associated with individual users. We use tracking information
to determine which areas of our sites users
prefer based on traffic to those areas. We do not track what
individual users read, but rather how well each page performs
overall. This helps us continue to build a better shopping experience for
you.
COOKIES
For your privacy, we do not utilize cookies on this web site.
SHARING OF THE INFORMATION
Horse Health USA
uses the above-described information to tailor our product and customer service
offerings to
suit your needs. At this time, we do not share information about individual
users with any third party, except to comply with applicable
law or valid legal process or to protect the personal safety
of our users or the public.
At times, we may employ other companies and individuals to perform
specific functions on our behalf. Examples include delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, processing credit card payments,
and providing after hours customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
SECURITY
Horse Health USA
operates secure data networks protected by industry standard
firewall and password protection systems. Our security and
privacy policies are periodically reviewed and enhanced as
necessary and only authorized individuals have access to the
information provided by our customers. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
OPT-OUT POLICY
We
give users options wherever necessary and practical. Such
choices include:
-
Opting not
to register to receive our special announcement emails.
We will periodically email customers with special offers, sales, information on new products or other
site or catalog related information that we feel might be of interest. Horse Health USA
gathers the email addresses of users who voluntarily
subscribe. Users may remove themselves at any time from this mailing list
by following the link provided in every special announcement email that points
users to the subscription management page. Boxes for subscribing/unsubscribing from
this service are also available on several locations throughout our web site for your
convenience.
Opting not
to receive our catalog or print mailings.
If you place an order online or make a catalog request through our web site, your name may be included
in on our database for mailing purposes. If you prefer not to receive printed catalogs, promotions and
special offers from us, you can opt-out by asking to be excluded from our mailings in the
"Additional Comments" section of our online order form. You may also request removal from our mailing
database at any time by contacting us by phone, fax, mail or email.
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