|
|
Frequently Asked Questions
Ask a QuestionCustomer ServiceCall Toll-Free: 800-321-0235
Fast ShippingYou can rely on our fast and friendly shipping department! Most orders received before 2:00 pm (Central), 3:00 pm (Eastern), Monday through Friday are shipped that day from Massillon, Ohio. Orders received later will be shipped the next day. Orders containing prescription items may require additional processing time. Your order is shipped to you the best way or as you have specified when ordering. Satisfaction GuaranteedIf you are not satisfied with something you ordered from us, simply return it to us in new, unopened, unused condition within 30 days of receipt. Returns received after 30 days, or in less than new condition, are subject to a restocking fee. We are happy to issue a credit, refund or replacement for items returned to us. Shipping charges are not refundable. Vaccines and other biologicals, and items requiring refrigeration are non-returnable. Special Order and Drop Ship products are non-returnable. State law prohibits the return of Prescription products. Walk-in customers welcome!We have six retail store locations for your convenience:
Disclaimer: The information in this web site has been gathered from many sources and with great care. Recognizing, however, the possibility of human and typographical errors in transposing such a large amount of technical information, Horse Health USA hereby disclaims responsibility for the following: prices printed in error; losses incurred due to delays in shipment; the use or misuse of any products described in this web site; and any losses incurred through the use of products according to the methods described in the web site. All products should be used only according to the instructions on the label.
Phone Orders and
Questions: 800-321-0235 Fax Orders: 330-830-2762
Horse Health USA, 2780 Richville Drive SE, Massillon, Ohio 44646 Help/Contact Us | Catalog Quick Order | Home Email: info@horsehealthusa.com Entire site © Copyright 2008
|
|
|
